Saturday, 23 February, 2019

Windows Updates break again, but this time ISPs are at fault

Something Happened: Windows Setup Error Messages Will Finally Be Useful (Maybe) Windows 10 19H1 update is about to make error messages much more helpful OnMSFT.com OnMSFT.com
Katie Ramirez | 03 February, 2019, 10:41

As the Microsoft team acknowledges in the Windows Insider Webcast, an average user does not understand setup errors in Windows 10.

The "What needs your attention" dialog, for example, highlights applications that may not be fully compatible with the new version of Windows.

Until now, Microsoft has been testing builds of Windows 10 19H2 - due for release at an unknown time in the second half of the year - internally, but now the company is ready for feedback from real-world testers.

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With the Windows 10 April 2019 Update, the KB article tied to the error message will be accessible with a "Learn More" hyperlink. "If it still doesn't work, make sure you're connected to the Internet", the error message reads.

The following screenshot shows a Windows Update error message that prompts the user to remove certain applications in current versions of Windows 10. They did not provide more specifics or suggestions on how to bypass the problem. Usually, the solution is as simple as uninstalling and reinstalling or updating a program or disabling encryption, but Windows Setup now does a bad job of letting the user know. For some applications, Windows may hint that users may be able to update the application instead to resolve the issue.

Microsoft has to find answers to some questions that are not addressed yet. According to Microsoft, it will also allow app providers to directly contribute details regarding what options/updates are available to consumers, which will be displayed in the dialog box. Users may find actionable options in setup and may look up information directly without having to leave the setup interface or use a different device for research. But when something doesn't go right, you're left with vague errors that aren't helpful. The error messages have become a bit more detailed over the years, but they can still be a bit nonsensical and hard for your average Windows user to decipher.

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