Tuesday, 23 April, 2019

Lufthansa sues passenger for missing the last leg of their flight

Lufthansa's fleet as seen in Frankfurt Airport in Germany the primary hub for the airline. Lufthansa is the world's 10th largest airline by passengers carried in 2016. The airline owns a fleeet of 273 aircrafts and 130 orders. Lufthansa both operates the Lufthansa is seeking to sue a passenger it says exploited the ticketing system which places a premium on non-stop flights
Priscilla Morrison | 14 February, 2019, 08:25

How much sense does it make to fly from A to C via B and pay 25% less than flying from A to B? Rather than take the completing Frankfurt to Oslo leg, he instead took a different Lufthansa flight from Frankfurt to Berlin.

Lufthansa are believed to be hit harder by the practice than other airlines because numerous company's flights are routed through the hubs of Frankfurt and Munich.

Lufthansa launched the legal action against the single, solitary passenger as a means of blocking the reasonably common "hidden city" travel hack, which involves deliberately missing a connecting flight in order to save money.

The airline hack is known as the "hidden city" scheme, in which a person books a flight with a layover, and then intentionally stays at the layover city instead of continuing to the planned final destination.

Lufthansa didn't like that.

More news: Justin Bieber seeking treatment for depression

Hidden city ticketing frustrates airlines, and Lufthansa reportedly sought around $2,385 in damages from the passenger, claiming he violated the airline's terms of service. The suit was initially dismissed by a Berlin court in December, but a spokesperson for Lufthansa confirmed to CNN that the airline had appealed the decision. "Then on the return home, I'd just fly back to Cincinnati and never go to Dayton", Rieke said. Some say it's unethical because a flyer is taking a seat they're not going to actually use - one that another passenger might need to get somewhere at the last minute.

"'Hidden city" ticketing is neither illegal nor immoral", Scott Keyes of Scott's Cheap Flights told ConsumerAffairs.

Airlines are upset about playing games with their customers, specially when they're not always succeeding sucking more money from a passenger.

The pricing strategies for "network carriers" such as Lufthansa, Air France and British Airways is underpinned by charging less for the more flights passengers take in one booking. "This is true whether it's a plane ticket or an extra-large pizza".

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