Tuesday, 13 November, 2018

7-Eleven to launch scan-and-go at 14 Dallas stores

Image Source Lenovo Image Source Lenovo
Katie Ramirez | 07 November, 2018, 21:10

7-Eleven joins other retailers including Dollar General, Kroger and Walmart's Sam's Club that also have their own version of mobile scan-and-pay service where customers scan barcodes on products such as 7-Eleven's Slurpees and salads on their phones and pay for their purchases using the 7-Eleven app.

Starting Monday, 14 7-Eleven locations in Dallas will feature a new "scan-and-go" technology on the company's mobile app, so customers can easily scan and buy items on their smartphones, Digiday reported. Once inside an eligible store, a "Start scanning" option will appear in the app.

"Our customers are on the go, looking for faster, more convenient ways to shop more than ever before", said Gurmeet Singh, chief digital officer and CIO at 7-Eleven.

More news: The Jolie-Pitt kids are all grown up

The payment feature is integrated within the 7Rewards loyalty program, allowing customers to earn and redeem any available 7Rewards loyalty program points or coupons. How can we make every 7-Eleven a breeze? Ricker's is launching a hybrid version of mobile payments at 58 of its convenience stores in IN while 28 Jiffy Trip locations in Oklahoma and Rapid Refill convenience stores in New England are introducing the Skip mobile checkout app for its customers.

7-Eleven is following Sam's Club and Amazon to offer a cashierless experience for its customers...some of them, at least. The first Amazon Go debuted at the company's Seattle headquarters in 2016 but opened to the public this past January. More than 60 percent of stores are franchised. The scan-and-go technology requires the user to get involved.

7-Eleven (SVNDF) has around 11,800 stores in North America, and it plans to expand scan-and-pay to more stores. "How do they onboard, and how do they use it?" said Singh. It is just one of several digital innovations the brand has focused on developing and implementing in the past few years, including introducing Apple Pay and Google Pay to all stores, and a 7-Eleven chatbot on Messenger.

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