Thursday, 15 November, 2018

Build-A-Bear closes lines across US; Empire Mall store still going

Shoppers queuing for hours to get inside Build a Bear Shoppers queuing for hours to get inside Build a Bear
Priscilla Morrison | 14 July, 2018, 11:05

However Build-a-Bear have now been forced to pull the plug on the special event due to safety concerns.

Mum Lauren Evans, from Bridgwater, shared these images of mums and dads queueing to take advantage of the Pay Your Age Day promotion at the Cribbs Causeway store in Bristol.

"Per local authorities, we can not accept additional Guests at our U.S. Build-A-Bear Workshop locations due to crowd and safety concerns", company officials said shortly after 11 a.m.

'We have closed queues in our United Kingdom stores.

Build-A-Bear Workshop, which has four Phoenix-area locations, called off the promotion in North America before 9 a.m. Arizona time.

The company said earlier this week that for one-day only the age of a guest will determine how much their furry friend will cost. The wait time at one store was four-and-a-half hours.

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"Build-a-bear Workshop. This was an incentive for those who are bonus club members".

The store manager at Oakridge said they would stay open as long as they had bears to stuff. Customers who didn't get to cash in on the deal were promised a $15 voucher redeemable here, though they must login by midnight July 15 and the deal is only good through August 31.

It was supposed to be Build-A-Bear's biggest sale ever.

Video showed hundreds of people waiting in line at the Build-A-Bears at both the Natick Mall and the South Shore Plaza. "We understand some Guests are disappointed and we will reach our directly as soon as possible".

As a flurry of criticism ensued from miffed customers across social media, the Missouri-based Build-A-Bear Workshop Inc. stepped in to try and calm the masses with the aid of vouchers for future purchases.

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