Wednesday, 20 June, 2018

Dixons Carphone uncovers unauthorised access of data

Dixons Carphone's huge data breach is the first big blunder post GDPR Dixons Carphone strikes again
Priscilla Morrison | 13 June, 2018, 17:58

Video: Equifax teaches us what not to do after a data breach.

Dixons Carphone Plc said a cyberattack affected nearly 6 million payment cards as hackers sought unauthorized access to customers' personal data.

According to a statement made by the company, the security breach was discovered during a recent review of the company's systems and data.

It said an investigation, which started last week, indicated there was an attempt, going back to July previous year, to compromise data on 5.9 million credit cards in one of the processing systems of Currys PC World and Dixons Travel stores.

It added that its investigation had also found that hackers accessed non-financial personal data - such as name, address or email details - for 1.2 million customer records.

These figures make it one of the largest data breaches involving a United Kingdom company, emerging just weeks after the GDPR data-protection legislation came into effect.

The hacking represents a further blow to the company following a series of profit warnings since last summer amid tough trading for its mobile phone arm.

ELECTRONICS RETAILER Dixons Carphone (DCP) has announced a breach in its systems that are said to have exposed the personal information of up to six million people.

The group said that, while 5.8 million of the payment cards targeted were protected by chip and pin, around 105,000 non-EU cards without chip and pin protection were compromised.

More news: Antoine Griezmann’s future is still a mystery

In a press release, the retailer revealed 5.9 million card records were compromised.

It said there was now no evidence of any fraudulent use of the information - with the vast majority of the cards having chip and pin protection.

"We are extremely disappointed for any upset this may cause".

"We have taken action to close off this access and have no evidence it is continuing", the company said.

Baldock said the company had engaged cyber security experts to handle the matter and would be communicating directly with those customers affected.

The breach was now being investigated by police, it said, while regulators had also been informed.

The ICO said it was liaising with the National Cyber Security Centre, the FCA and other agencies to determine the impact on customers.

Shares in Dixons Carphone dropped 4% in London.

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